Frequently Asked Questions

This page has been designed to help you find the answers to questions you may have about out online store and our range of natural and organic beauty products.

If you have any further questions that you’d like to ask please do contact us by either e-mailing us on info@simplynaturale.co.uk or by calling us on +44 (0) 2089 415 223.

Who are Simply Naturale?

Simply Naturale is a passionate family-run business selling a handpicked range of natural and organic body, hair and face beauty products.

Established in 2007, our ethos is to actively support our precious environment and to provide our valued customers with only the finest natural and organic face, hair and body care beauty products suitable for all the family.

Our focus is firmly fixed on offering a perfect shopping experience and retail therapy that really lifts the spirits of our customers. Simply Naturale provides the natural path to beauty, wellbeing, a healthier future and a less polluted world.

At Simply Naturale we regard our customers as an integral part of our family, and welcome your feedback at all times.

Where can I view your product's ingredients?

You can view the ingredients for each of our products towards the bottom of their individual pages.

We believe that you have a fundamental right to know exactly what is contained in the products you are buying and therefore give full ingredient disclosure on all of our products.

Where and how can I order your products?

Orders can be placed directly via our website www.simplynaturale.co.uk and also by phone/fax on +44 (0) 2089 415 223.

We also regularly participate in various fairs where our products can be tried and purchased. Details of the fairs are listed in the events section of our news page.

How quickly can I receive my orders?

Every customer is assured of a friendly welcome and that their purchase will be dispatched promptly and reliably within 24 hours.

Methods of delivery are selected on the checkout page when purchasing a product.

Normal deliveries for the UK by Royal Mail are between 3-5 days. Express (next day) Delivery for the UK is also available at an additional cost. Deliveries within the E.E.C. can be made at the rate indicated under the methods of delivery on our checkout page.

Are your products natural and organic?

Yes. We ensure that all the products we sell are made from the finest natural ingredients.

Simply Naturale are committed to only offering products that are natural, gentle, organic and highly effective.

The Prima Spremitura lines all contain “IGP” Organic Tuscan Extra Virgin Olive Oil skillfully blended with natural essential oils giving each product a unique sensory and beneficial quality.

The Organic Tuscan Extra Virgin Olive Oil is rich in Vitamin E, and carries out an intensive nourishing and restorative action to the face, skin and hair whilst also providing an effective screen against free radicals that cause signs of aging.

Prima Spremitura Bio Facial Care products are totally organic and suitable for all skin types.

All the beauty and body care products we offer are totally free from SLS/SLES, Parabens, Silicones, Mineral Oil, Artificial Colours and Synthetic Fragrances.

The Cornish Seaweed Bath Co. products are all made from combinations of sustainably hand harvested Fucus Serratus seaweed and natural or organic essential oils.

Lovingly hand crafted body and face care products made in Cornwall, where each item provides the unique sensory and beneficial qualities associated with natures own harvest garnered from the sea and land.

Are your bath, body and hair care products suitable for the whole family?

The gentle soothing and naturally rich formulations make them suitable for all the family, especially for those with sensitive and dry skin.

Are Simply Naturale products or ingredients tested on animals?

No. We do not source nor recommend any products that fail to meet our high ethical standards.

None of the formulations or the organic and natural beauty products we offer are tested on animals.

How are the products tested?

All of our organic and natural beauty lines are Dermatologically and Microbiologically tested and are totally safe to use.

If you have any queries about any of our products please do get in touch with us at info@simplynaturale.co.uk or call us on +44 (0) 2089 415 223 and we promise to do our utmost to help and guide you.

We hope you enjoy browsing through our website and don’t forget to sign up to our Facebook page and our quarterly newsletter which will feature from time to time promotional codes and competitions only available to subscribers of our newsletter. 

Best wishes for your wellbeing always. 

Giovanna and Pahlan

Founders of Simply Naturale